<p>24/7 monitoring, support and maintenance</p>

Peace of Mind • Added Value • Fixed Costs

24/7 monitoring, support and maintenance

Video and alarm systems are only useful when they’re fully operational

Picaw therefore automatically monitor the performance of all customer systems every 15 minutes

We often know a customer has an issue before they do!

We can access systems remotely for diagnosis and often to fix an issue

if we can't fix it remotely, we'll send an engineer

Every Picaw engineer is trained and qualified to work on all our systems, so you have only one visit

Our standard support and maintenance package includes two on-site service visits per year, plus 24hr helpline and 24/7 callouts


Fire Industry Association CCTV Systems Access Control systems